Tenancy

Landlord Tips

Avoid Void Property

As an agent or landlord having a void property could result in a loss of income, therefore avoiding a void property is something you should consider. We’ve put together some tips you can use to not just avoid a void property but retain your business should you face an empty property. Let To Pets Considering tenants with pets is something you should allow especially if you’re struggling to find suitable tenants. Letting to tenants with pets is likely to bring you a longer term rental as tenants in this situation tend to typically move less often. Think Longer Term Perform exceptional customer service from the very start of each tenancy. Think about using PropTech such as Openview Online to allow your tenants to access an online version of your agency alongside your traditional high street branch whilst Openview Task Manager allows your tenants to report repairs instantly online, allowing you …

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Lettings Tips

What’s A Landlords Biggest Concern?

VTUK carried out some research to find out what the ten top concerns landlords have in today’s property industry. Here’s what we found… “My tenants won’t pay the rent?” Many landlords are concerned what to do if their tenants don’t pay their rent. Making the Section 21 process clear with your landlord, whilst utilising our Openview software to automate the arrears process could reassure them, you as the letting agent are managing the rental process efficiently. “My tenants could sublet?” Landlords are concerned if their tenants start subletting their property. Make it clear with your landlord that tenants need permission to do this beforehand whilst ensuring a term is in place in your tenancy agreement for subletting. “My tenants could damage the property?” Managing the rental process is key. Think about using Openview’s repair reporting tool, to give tenants the ability to report any repairs directly to the landlord or …

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Property Software

Repair Reporting: What You Should Know

Is it acceptable to tell tenants that the only way to report repairs is via your website or through an app like Task Manager? You can’t dictate how tenant’s report repairs, it’s the tenant’s choice how they do this. Your tenancy agreement should clearly state this, highlighting how tenants can report repairs in writing, in person, online, by phone or by text. When instructing your tenants, tell them to report repairs via Task Manager and explain the benefits they’ll receive which will hopefully encourage them to do so. You should also keep a record of the communication you’ve had with your tenant as well as the repair. Changes to the Homes (Fitness For Human Habitation) Bill means agents should keep a record of the repair through photo’s and written evidence before and after the tenancy. Discover Openview, call 0800 328 0460, email info@vtuk.com or visit vtuk.com.

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Lettings Tips

Get To Know Your Tenants Better

Who are your tenants? Will they pay rent on time? Could they damage the property? These are just a few question you might have in your head as you begin letting to a tenant. Below we’ve outlined some key things you should do to build trust with your tenant as your start your tenancy. 1 The Tenancy Agreement By including periodic inspections within your tenancy agreement you’ll be able to gain an understanding of who your tenant actually is. Ensure these are carried on a quarterly basis at the start of the tenancy, as you get to know the tenant, these inspections can be reduced. Should the tenant be unhappy about your inspection, this could be an indicator that they have something to hide. 2 Tenant Referencing Carrying out a reference alongside a credit check (for a credit check written permission must be provided by the tenant) on your tenants …

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